Patient Access Representative

Trinity Health Mid-Atlantic; Pittsburgh (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading health and human services organization as a Patient Access Representative. This full-time position involves providing excellent customer service while handling clerical and administrative tasks. Ideal candidates are friendly, detail-oriented, and able to multitask effectively. Enjoy comprehensive benefits starting from day one, including medical insurance and a retirement plan with employer match.

Benefits

403B retirement plan with employer match

Paid Time Off (PTO)

Medical, Dental, Vision insurance

Life Insurance

Paid Holidays

Qualifications

• At least 1 year of experience in a related role.
• Knowledge of managed care criteria and insurances.

Responsibilities

• Provide high-quality service and maintain program operations.
• Perform clerical and administrative duties including data entry and scheduling.

Skills

Customer Service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Patient Access Representative

Apply at Pittsburgh Mercy - Reedsdale Center. This is a full-time, day shift position, posted 2 days ago, with an application deadline of July 5, 2025. Job requisition ID: 00571533.

Employment Details

• Type: Full time
• Shift: Day Shift

Job Description

Our Patient Access Representatives provide high-quality service to all individuals served and customers in a courteous and professional manner. The role involves clerical and administrative duties to maintain program and registration operations, including communication, data entry, filing, bookkeeping, scheduling, payee reimbursement, insurance registration, and basic coordination of day-to-day services. Adherence to documentation, policies, and procedures is essential. Prioritizing tasks based on deadlines and departmental needs is required. Other duties may be assigned as necessary.

About You

We seek a friendly, outgoing professional capable of providing excellent customer service, multitasking, meeting deadlines, and working well both independently and within a team. If this describes you, apply today!

Requirements

• High School Diploma or GED; business curriculum preferred, with at least 1 year of experience
• Proficiency in Microsoft Office programs
• Knowledge of managed care criteria and insurances
• Criminal, FBI, and Act 33/34 clearances
• Pre-employment drug screening

Schedule

This is a non-exempt, hourly position with a 37.5-hour work week, primarily daytime hours, including one late night until 8 pm. Flexibility based on unit needs is required.

Benefits

Benefits start on day one of employment and include:

• 403B retirement plan with employer match
• Paid Time Off (PTO)
• Medical, Dental, Vision insurance
• Life Insurance
• Paid Holidays
• And more...

About Pittsburgh Mercy

We are a community-based health and human services organization committed to person-centered care for vulnerable populations, including those experiencing mental illness, substance abuse, physical health issues, intellectual disabilities, homelessness, or abuse.

Our Commitment to Diversity and Inclusion

As part of Trinity Health, one of the largest non-profit Catholic healthcare systems, we prioritize diversity, equity, and inclusion. We believe a diverse workforce enhances the care we provide. Trinity Health is an Equal Opportunity Employer, welcoming applicants regardless of race, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.