Patient Access Representative

Saint Luke's; Overland Park (KS); On-site; USD 42,000 - 48,000; Full time

Job summary

Saint Luke's in Overland Park, KS seeks a Patient Access Representative to conduct professional patient interviews and gather essential demographic, financial and biographical information. The role requires understanding of insurance terminology, eligibility verification, and accurate data capture to support proper billing and compliance.

Strong computer and critical-thinking skills are essential in a fast-paced environment.

Qualifications

• Strong computer skills.
• Critical thinking skills.
• Ability to multitask in a fast paced work environment.

Responsibilities

• Interviews patients to collect demographic, financial and biographical information.
• Verifies insurance eligibility and benefits for proper billing.
• Obtains information to bill payors and assists referrals to financial resources such as payment plans.

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.