Patient Access Representative

Lake Regional Health System; Osage Beach (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Wellness program

Paid Time Off

Health, Dental, and Vision insurance

Life and AD&D insurance

401K with company match

Area discounts

Job summary

Lake Regional Health System is seeking a professional Patient Access Representative in Osage Beach, Missouri. You will join the Patient Financial Services Department to provide knowledge and excellent customer service to our patients, handling inquiries via multiple channels and supporting billing processes.

Ideal candidates will ensure compliance with billing regulations and demonstrate strong written and verbal communication skills, with proficiency in hospital and physician billing.

Qualifications

• Ensure compliance with state and federal billing regulations.
• Inquiries via telephone, mail, fax, or payer websites for follow-up.

Responsibilities

• Conduct inquiries via telephone, mail, fax, or electronically for follow-up of unresolved accounts.
• Contact patients for additional information to ensure claims are processed and paid.
• Provide knowledge and customer service to patients.

Skills

Customer service

Verbal communication

Written communication

Billing knowledge

Education

High School Diploma or equivalent

Job description

Patient Access Representative

Lake Regional Health System Osage Beach, Missouri, United States

About this position

Patient Access Representative

Lake Regional Health System has been awarded the Forbes 2022 & 2023 America’s Best-in-State Employers!

Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another.

Why Work at Lake Regional Health System?

Lake Regional provides care and services across five counties, serving the heart of Missouri. At Lake Regional you have the opportunity to work for a large company with a hometown feel. Joining our team of professionals means creating a positive experience for our community and neighbors, and you can be part of it! www.lakeregional.com/values/

Lake Regional Health System is seeking a professional, detail-orientated Patient Account Representative to join our Patient Financial Services Department who can provide knowledge and customer service to our patients.

What Are We Looking For?

An individual who can ensure compliance with all state and federal billing regulations and reports suspected compliance issues to their respective Leads/Supervisors/Managers. Our Patient Account Representative conducts inquiries via telephone, mail, and fax, or electronically through payer websites or e-mail for follow-up of unresolved accounts. Contacting patients for additional information in order to ensure claims are processed and paid. In addition, excellent written and verbal communication paired with excellent customer service skills. Proficient in hospital & physician billing is highly desired. Education requirement of High School Diploma or equivalent is required for this role.

Current Openings:

• Full Time, Day Shift

Lake Regional Health System has competitive Benefits and Compensation package.

• Tuition assistance & continuing education opportunities
• Wellness incentives including mental and physical wellness programs
• Paid Time Off (PTO)
• Health, Dental, and Vision insurance
• Employer-sponsored Life and AD&D insurance
• 401K with a company match
• Area discounts to popular attractions and retail spaces

At Lake Regional Health System Our Commitment Runs Deep!

https://www.lakeregional.com/about-us/awards-and-recognition/