Patient Accounts Specialist — Billing & Care Support

Lake Regional Health System; Osage Beach (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Lake Regional Health System in Osage Beach, Missouri seeks a detailed Patient Accounts Representative to support our Patient Financial Services team. You will handle patient inquiries, assist with billing follow-up, and help ensure claims are processed and paid.

The role emphasizes compliance with state and federal billing regulations, clear communication, and accurate data entry. High school diploma required; influenza vaccination is mandatory. Join a dedicated team committed to quality care.

Qualifications

• Experience handling payer inquiries via multiple channels (telephone, mail, fax, email).
• Strong written and verbal communication with excellent customer service.

Responsibilities

• Conduct inquiries and follow-ups to ensure claims are processed and paid.
• Contact patients for additional information to support billing and payment processing.
• Ensure compliance with state and federal billing regulations and escalate issues as needed.

Skills

Customer service

Communication

Billing knowledge

Hospital billing

Education

High school diploma

Job description

Lake Regional Health System in Osage Beach, Missouri seeks a detailed Patient Accounts Representative to support our Patient Financial Services team. You will handle patient inquiries, assist with billing follow-up, and help ensure claims are processed and paid.

The role emphasizes compliance with state and federal billing regulations, clear communication, and accurate data entry. High school diploma required; influenza vaccination is mandatory. Join a dedicated team committed to quality care.