Patient Access Representative

RWJBarnabas Health; Long Branch (NJ); On-site; USD 33,000 - 39,000; Full time

Job summary

RWJBarnabas Health's Monmouth Medical Center in Long Branch is seeking a Patient Access Representative for the Emergency Dept Access Service. You will greet patients, collect demographic and insurance data, and ensure accurate registrations to support timely throughput.

The role requires a High School Diploma and offers day shifts with weekend rotation; experience in patient access or customer service is preferred, along with knowledge of registration and billing regulations and basic medical

Qualifications

• High School Diploma required.
• Customer service experience preferred.
• Patient Access experience preferred.
• Knowledge of registration and billing regulations incl. Charity Care.
• Medical terminology and computer skills.

Responsibilities

• Greet patients and collect demographic and insurance information.
• Collect co-payments, issue receipts, and reconcile daily cash.
• Ensure accurate, timely registrations and secure patient information.

Skills

Customer service

Patient Access

Billing regulations

Medical terminology

Computer skills

Education

High School Diploma

Job description

Job Title: Patient Access Representative

Location: Monmouth Medical Center

Department Name: Emergency Dept Access Service

Req #: 0000265824

Status: Hourly

Shift: Day

Pay Range: $24.10 - $24.10 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient’s demographic and insurance information, and utilizes the technology available to complete the registrations.

Qualifications:

Required:

• High School Diploma required

Preferred:

• Customer service experience
• Patient Access experience preferred
• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
• Medical terminology and computer skills

Scheduling Requirements:

• Day
• Rotating weekends and holidays

Essential Functions:

• Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer