Patient Access Representative

Valley Health Systems Inc; Huntington (WV); On-site; USD 21,000 - 22,000; Full time

Job summary

Valley Health Systems Inc. in Huntington, WV, is seeking a Patient Access Representative to be the first friendly face patients see, handling check-ins, scheduling, and information verification with empathy and speed.

The role emphasizes teamwork with doctors and staff, staying organized in a fast-paced setting, and delivering excellent patient experiences. Requirements include a high school diploma; healthcare or customer service experience is a plus, with on-the-job training provided.

Qualifications

• High School Graduate/GED required.
• Experience in customer service or healthcare is a plus.

Responsibilities

• Be the first friendly face for patients and assist with check-ins and information verification.
• Maintain pace in a fast-paced environment while staying organized.
• Collaborate with doctors, nurses and staff to deliver the best patient experience.
• Provide excellent service with empathy and clear communication.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Access Representative

Huntington, WV, US

2 days ago Requisition ID: 3157

Salary Range: $15.00 To $16.55 Hourly

Join Our Team as a Patient Access Representative - Where Every Day is a New Opportunity to Make a Difference!

Are you someone who loves helping people, thrives in fast-paced environments, and has a knack for organization? Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door? If so, we want YOU to join our dynamic team as a Patient Access Representative!

What You'll Do:

• Be the Hero: Assist in delivering exceptional care to our diverse patient base, helping them feel comfortable, informed, and cared for.
• Stay On Your Toes: Keep up with a dynamic, high-energy environment where no two days are alike. Each day presents new challenges and opportunities to shine!
• Teamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible.
• Stay Organized: Use your exceptional organizational skills to keep our office running smoothly, all while keeping a cool head under pressure.

What We're Looking For:

• A positive attitude that makes everyone feel welcome - you're the first impression, so let's make it count!
• Strong communication skills and the ability to multi-task like a rockstar.
• A love for problem-solving, with a keen eye for detail (because details matter!).
• Experience in customer service or healthcare is a plus, but not required-we'll train you to be the best.
• A heart for helping others.
• High School Graduate/GED required.

Why You'll Love Working Here:

• A fun, supportive team where we laugh, grow, and celebrate wins together!
• Competitive pay and benefits, including health, dental, vision, and more.
• Room to grow - we love promoting from within and offering opportunities for career advancement.
• A dynamic environment where no two days are ever the same, and you get to make a real difference in people's lives.

EEO is the Law - Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.