Patient Access Rep-Kanawha City

Valley Health Systems, Inc.; Charleston (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career advancement opportunities

Job summary

Valley Health Systems, Inc. is seeking a Patient Access Representative to be the friendly first contact for patients in a fast-paced healthcare setting. You will help patients feel supported, collect necessary information, and ensure smooth check-in processes.

The role emphasizes strong communication, multi-tasking, and organizational skills, with training provided for healthcare specifics and systems. This is a full-time, on-site position with growth opportunities and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or healthcare is a plus, but not required—we’ll train you.
• Strong communication and organization help you succeed in a fast-paced healthcare front desk role.

Responsibilities

• Assist patients as the first point of contact, ensuring a welcoming experience.
• Manage front-desk tasks in a dynamic, fast-paced environment.
• Coordinate with clinical staff to support smooth patient flow and accurate information.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Education

High School Diploma or GED

Job description

Join Our Team as a Patient Access Representative – Where Every Day is a New Opportunity to Make a Difference!Are you someone who loves helping people, thrives in fast-paced environments, and has a knack for organization? Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door? If so, we want YOU to join our dynamic team as a Patient Access Representative!

What You'll Do:

• Be the Hero: Assist in delivering exceptional care to our diverse patient base, helping them feel comfortable, informed, and cared for.
• Stay On Your Toes: Keep up with a dynamic, high-energy environment where no two days are alike. Each day presents new challenges and opportunities to shine!
• Teamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible.
• Stay Organized: Use your exceptional organizational skills to keep our office running smoothly, all while keeping a cool head under pressure.

What We're Looking For:

• A positive attitude that makes everyone feel welcome – you’re the first impression, so let's make it count!
• Strong communication skills and the ability to multi-task like a rockstar.
• A love for problem-solving, with a keen eye for detail (because details matter!).
• Experience in customer service or healthcare is a plus, but not required—we’ll train you to be the best.
• A heart for helping others.
• High School Graduate/GED required.

Why You’ll Love Working Here:

• A fun, supportive team where we laugh, grow, and celebrate wins together!
• Competitive pay and benefits, including health, dental, vision, and more.
• Room to grow —we love promoting from within and offering opportunities for career advancement.
• A dynamic environment where no two days are ever the same, and you get to make a real difference in people’s lives.

EEO is the Law – Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.
Monday-Friday 8:00am-4:30pm