Patient Access Rep-Kanawha City

Valley Health; Charleston (WV); Hybrid; USD 21,000 - 22,000; Full time

Job summary

Valley Health in Kanawha City, Charleston, WV seeks a Patient Access Representative to greet patients, collect information, and coordinate initial contact with care teams. You will help patients feel welcomed, informed, and supported from the moment they arrive.

The role emphasizes strong communication, multi-tasking, and staying organized in a dynamic healthcare setting. Training is provided, with competitive pay and growth opportunities within the organization.

Qualifications

• High School/GED required.
• Experience in customer service or healthcare is a plus, but not required—we’ll train you to be the best.
• Strong communication skills and the ability to multi-task.

Responsibilities

• Be the first point of contact for patients, ensuring they feel supported and cared for.
• Assist in delivering exceptional care by keeping the office organized and running smoothly.
• Collaborate with doctors, nurses, and medical staff to provide the best patient experience possible.
• Maintain composure in a fast-paced environment and handle tasks efficiently.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

High School/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Kanawha City, Charleston, WV, US

2 days ago Requisition ID: 3153

Salary Range: $15.00 To $16.55 Hourly

Join Our Team as a Patient Access Representative – Where Every Day is a New Opportunity to Make a Difference!

Are you someone who loves helping people, thrives in fast-paced environments, and has a knack for organization? Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door? If so, we want YOU to join our dynamic team as a Patient Access Representative!

What You'll Do:

• Be the Hero: Assist in delivering exceptional care to our diverse patient base, helping them feel comfortable, informed, and cared for.
• Stay On Your Toes: Keep up with a dynamic, high-energy environment where no two days are alike. Each day presents new challenges and opportunities to shine!
• Teamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible.
• Stay Organized: Use your exceptional organizational skills to keep our office running smoothly, all while keeping a cool head under pressure.

What We're Looking For:

• A positive attitude that makes everyone feel welcome – you’re the first impression, so let's make it count!
• Strong communication skills and the ability to multi-task like a rockstar.
• A love for problem-solving, with a keen eye for detail (because details matter!).
• Experience in customer service or healthcare is a plus, but not required—we’ll train you to be the best.
• A heart for helping others.
• High School Graduate/GED required.

Why You’ll Love Working Here:

• A fun, supportive team where we laugh, grow, and celebrate wins together!
• Competitive pay and benefits, including health, dental, vision, and more.
• Room to grow —we love promoting from within and offering opportunities for career advancement.
• A dynamic environment where no two days are ever the same, and you get to make a real difference in people’s lives.

EEO is the Law – Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.