Patient Access Representative

McLaren Health Care; Flint (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

McLaren Health Care in Flint, MI is seeking a Patient Access Registrar to support the registration/admission process during night shifts. This role requires handling patient information, verifying insurance, and coordinating with care teams to ensure a smooth intake experience.

Qualifications include a high school diploma and at least 1 year in a customer service or healthcare environment; experience with EMR systems such as Cerner or EPIC is preferred.

Qualifications

• High school diploma or equivalent required.
• 1-year experience in a customer service role or health care industry preferred.

Responsibilities

• Register patients for admission and ensure accurate demographic andinsurance information.
• Assist with verification of patient eligibility and insurance details.
• Communicate clearly with patients and hospital staff to facilitate smooth registration processes.
• Maintain accurate records and protect patient confidentiality.

Skills

Customer service

Healthcare experience

Medical terminology

Education

High school diploma

Tools

Cerner

EPIC

EMR system

Windows

Excel

Word

Outlook

Job description

Position Summary

Department: Patient Access

Shift: Nights

Daily Work Times: 2:00 a.m. - 2:30 p.m.

Scheduled Bi-Weekly Hours: 72

Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process.

Qualifications

Required:

• High school diploma or equivalent required
• 1-year experience in a customer service role or health care industry.

Preferred:

• Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred
• Medical terminology preferred

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an affirmative action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

Additional Information

• Schedule: Full-time
• Additional Locations: Michigan, Fenton; Michigan, Fenton
• Requisition ID: 26004697
• Daily Work Times: 2:00 a.m. - 2:30 p.m.
• Hours Per Pay Period: 72
• On Call: Yes
• Weekends: Yes