Patient Access Representative

JAG Physical Therapy; Fairfield (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a compassionate team at a forward-thinking healthcare provider, where you will play a vital role in patient access and administrative support. As a Patient Access Representative, you will greet and assist patients, manage appointments, and ensure seamless operations within the healthcare environment. This role offers opportunities for growth and development in a supportive atmosphere, making a real difference in patient care. With a focus on quality service and a commitment to community, this position is perfect for those looking to thrive in a dynamic healthcare setting.

Benefits

Support for ongoing education and training

Provided uniforms

HSA Options

$10,000 Term Life Insurance benefit

Up to 3 weeks PTO

401(k) with company match

Tuition discounts for employees and families

Yearly review for growth opportunities

TicketsAtWork and LifeMart company perks

Supportive work environment

Qualifications

• 1+ years of experience as a medical receptionist or administrative assistant.
• Completion of a medical assistant certificate program preferred.

Responsibilities

• Greeting patients and visitors in the medical office.
• Handling phone calls and scheduling appointments.
• Maintaining confidentiality of patient records.

Skills

Organizational Skills

Interpersonal Communication

Time Management

Medical Office Software

Education

High School Diploma

Medical Assistant Certificate

Job description

Fairfield Commons
271 US Highway 46
Fairfield, NJ 07004, USA

As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.

Who We Are:

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers.

What You’ll Love About Us:

• Support for ongoing education and training
• Opportunities for advanced growth including team leader, regional manager, and director
• Provided uniforms
• HSA Options including dependent care, medical, and commuter benefits
• $10,000.00 Term Life Insurance benefit at NO cost to employees
• Up to 3 weeks PTO
• 401(k) with company match
• Yearly review for growth opportunities
• Tuition discounts for employees and their families
• TicketsAtWork and LifeMart company perks
• Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie

What You’ll Need:

• High school diploma or equivalent
• Completion of a medical assistant certificate program preferred
• 1+ years of experience working as a medical receptionist/administrative assistant in the healthcare field
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Availability to travel throughout JAG locations for coverage, following the JAG Travel policy

What You’ll Do:

• Greeting patients and visitors in the medical office
• Answering patient questions and providing assistance and directions
• Handling all phone calls using our general office number
• Using medical office software to schedule appointments
• Registering new patients and updating records
• Distributing forms and ensuring completion
• Collecting patient financial responsibility daily
• Maintaining confidentiality of patient records
• Completing and tracking insurance verifications, authorizations, and referrals
• Knowledge of Workers’ Compensation and Auto claim submissions
• Performing other duties as required

The above statements are only intended to represent the essential job functions and are not exhaustive. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances change. This description does not guarantee employment. The 'What you’ll love about us' section is based on full-time employment and is not guaranteed for all employment types.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.