Patient Access Representative

TEKsystems; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Patient Access Representative in Appleton, WI. The role involves scheduling appointments, handling insurance verification, and ensuring a seamless customer experience. Candidates must have healthcare experience and strong communication skills. This is a fully onsite position offering competitive pay and benefits.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off/Leave

Qualifications

• Knowledge of HIPAA regulations required.
• At least 1 year of previous healthcare experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Schedule appointments and handle insurance verification.
• Gather and input information into electronic medical records.
• Proactively solve access issues when scheduling.

Skills

Communication

Problem Solving

Attention to Detail

Education

Healthcare Experience

Tools

EPIC

Job description

*Description*
The patient access representative will provide excellent support and possess great communication skills.
Duties include:
- Scheduling of appointments
- Handling Insurance Verification
- Gathering and inputting information into the electronic medical record for billing, registration and scheduling purposes (EPIC)
- Collect and enter demographic, billing, insurance and co-pay information to complete check-in and facilitate a seamless customer experience
- Schedule patients following established policies and procedures to ensure accuracy
- Proactively problem solve access issues that arise when scheduling and providing support to clients
- Files, retrieves, or delivers patient information
- Facilitates the flow of patient forms, letters, and data per department needs
* Qualifications*
Must:
-Knowledge of HIPAA regulations
-At least 1 year of previous healthcare
-Experience working with EPIC, at least 1 year preferred
-Ability to work in high volume, fast-paced, multi-tasking environment
-Strong communication skills; both written and verbal
-Reliable and motivated to work
-High attention to detail and strong problem solving skills
-Ability to work independently or in a team environment
-Comfortable working under minimal supervision
-Flexibility to work between 7:30am-5:30pm Mon-Fri
Plus:
-EPIC software
-Strong understanding of health insurance and the revenue cycle
-Medical terminology -verify in references
-1+ years of healthcare office experience (can be face to face or over the phone)
*This position requires light travel between nearby local clinic sites for support - must have access to reliable transportation. *
*Pay and Benefits*
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in APPLETON,WI.
*Application Deadline*
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.