Patient Access Representative- Cancer Center, Full-time

MaineGeneral Health; Augusta (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative for their Cancer Center. This full-time role focuses on creating positive first impressions, assisting patients with check-in, and ensuring a smooth registration process. Candidates should possess strong communication skills and a commitment to teamwork. The position includes benefits for physical, emotional, and financial wellness, and supports career growth through various programs.

Benefits

Health, dental, and vision benefits

Generous earned time plan

Employee Assistance Program

Tuition Reimbursement

403(b) matching contributions

Short-term and long-term disability insurance

Qualifications

• Previous experience in customer service or patient registration preferred.
• Exceptional communication skills and a friendly demeanor.

Responsibilities

• Greet patients and families for a smooth check-in experience.
• Verify insurance benefits and handle payments.

Skills

Communication

Customer Service

Teamwork

Computer Proficiency

Job description

Patient Access Representative - Cancer Center, Full-time

Job Summary:

Are you someone who thrives on creating positive first impressions and enjoys helping others? As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way.

Job Description:

What You’ll Do:

1. Greet patients and families, ensuring a smooth and welcoming check-in experience.
2. Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.
3. Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.
4. Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
5. Collaborate with various departments to ensure patients are accurately registered and ready for care.

What We’re Looking For:

1. Previous experience in customer service, patient registration, or scheduling (preferred but not required).
2. Exceptional communication skills and a friendly, professional demeanor.
3. Proficiency with computers and the ability to quickly and accurately enter information.
4. A commitment to teamwork and providing outstanding patient experiences.

Schedule Requirements: This role may include weekend and holiday rotation. We value flexibility and ensure comprehensive care and support for our team.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Day (United States of America)

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional, and financial – is a critical component of being a great place to work. We offer a wide range of benefits and programs to support your well-being and future planning.

Physical Wellness:

• Quality health, dental, and vision benefits, wellness programs, and resources for a healthy lifestyle.
• Industry-leading leave for new parents.
• A generous earned time plan for holidays, family, vacations, or self-care.

Emotional Wellness:

Access to our Employee Assistance Program for employees and household members during challenging times.

Financial Wellness:

• Employee discount program for services at MaineGeneral Medical Center.
• Tuition Reimbursement for skill and career development.
• Up to 2% of eligible pay in 403(b) matching contributions and 2% in the 401(a) plan.
• Insurance plans to protect against income loss due to death, illness, or injury.
• Short-term and long-term disability insurance options.

Career Mobility:

We support skill development and career growth through leadership programs and learning resources, recognizing our employees as our most valuable resource.

Equal Opportunity Employer M/F/Vet/Disability. Assistive technologies are available. For application assistance or reasonable accommodations, contact HR at [phone].

About the company

MaineGeneral Health is a comprehensive non-profit system dedicated to enhancing the health of the greater Kennebec Valley community.