Patient Access Representative

Hutchinson Health; Amery (WI); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Job summary

HealthPartners is looking to hire a Patient Access Representative to join our team and serve as a Partner for Good. This role handles patient registration, schedules appointments by phone and in person, and supports quality initiatives to enhance care experiences.

Typical weekday shifts and some weekend coverage are required, with benefits including medical and dental insurance, retirement options, and tuition reimbursement.

Qualifications

• High School Diploma or equivalent.
• 2 years related office experience.

Responsibilities

• Gathers and processes customer information, assuring efficient and accurate customer registration.
• To make appointments for the providers over the telephone and in person.
• All employees participate in quality and process improvement activities.

Skills

Customer service

Phone skills

Data entry

Multitasking

Education

High School Diploma

Tools

MS Office Suite

EMR system

Registration software

Job description

HealthPartners is looking to hire a Patient Access Representative to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Understands and supports the AHC mission, vision, guiding principles and standards of behavior.

Gathers and processes customer information, assuring efficient and accurate customer registration.

To make appointments for the providers over the telephone and in person.

All AHC employees are responsible to participate in quality and process improvement activities.

Every effort has been made to make this job description as complete as possible. However, it is emphasized that you may be required to perform other related duties and activities.

Work Schedule:

Typical weekday shifts: 7:45 a.m. to 3:15 p.m. or 7:45 a.m. to 4:15 p.m.

Every fourth Saturday: 7:00 a.m. to 5:00 p.m.

Occasional shifts may extend as late as 8:15 p.m. based on business needs.

Required Qualifications:

Education, Experience or Equivalent Combination:

• High School Diploma or equivalent
• 2 years related office experience

Benefits:

HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!