Patient Access Rep - Scheduling

Ascension; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dedicated team at a leading healthcare provider committed to serving all individuals, regardless of their background. This role involves scheduling patient procedures, providing essential clerical support, and ensuring efficient communication between patients and staff. With a focus on community service and patient care, you will play a crucial role in enhancing the healthcare experience. Enjoy a rewarding career with opportunities for personal and professional growth, while making a positive impact in the lives of others. If you are passionate about healthcare and customer service, this position is perfect for you.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits

Long-term disability

Short-term disability

Employee assistance programs

Parental leave

Tuition reimbursement

Community volunteering opportunities

Qualifications

• High School diploma or equivalent or 1 year of job-specific experience required.
• Professional licensure can substitute for education or experience.

Responsibilities

• Schedule patients for procedures and perform clerical duties.
• Gather demographic and insurance information and enter it into the database.
• Assist with insurance pre-certification and provide counseling to patients.

Skills

Computer skills

Typing

Phone etiquette

Customer service

Education

High School diploma or equivalent

Professional licensure/certification

Job description

Details

• Department: Scheduling
• Schedule: Monday - Friday 8am - 4:30pm
• Facility: Joshua Max Simon Primary Care Center
• Location: Indianapolis, IN

Working at the Primary Care Center, you become a part of something very special. Providing care to all individuals, regardless of wealth, vulnerability, immigration or refugee status, is immensely gratifying. In this work, you will be joining others with a similar mission and vision, including the opportunity to volunteer in the community.

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

Responsibilities:

• Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Requirements

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

Computer skills, ability to type, phone etiquette and high customer service preferred

Why Join Our Team

Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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