Patient Access Representative I/II/Sr. - Ob/Gyn (Remote Call Center)

Freddie Mac; Houston (TX); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare company is looking for a patient information specialist in Houston. This role involves gathering patient demographics, scheduling appointments, and ensuring compliance with medical necessity standards. The position offers generous benefits, professional growth opportunities, and a supportive work environment focused on well-being.

Benefits

100% paid medical premiums for full-time employees

Generous time off totaling around 37-38 days

Access to free financial and legal counseling

Gym membership discounts

Qualifications

• Minimum of one (1) year of experience in a hospital or medical business office setting.
• Physical capability to exert up to 50 pounds of force occasionally.
• Proficient typing/keyboarding skills.

Responsibilities

• Obtain and enter demographic, insurance, and financial information from patients.
• Schedule patient appointments and ensure timely entry of required information.
• Communicate effectively with patients to secure necessary signatures.

Skills

Proficient typing/keyboarding skills

Ability to multi-task effectively

Strong communication skills

Education

High School Diploma or equivalent

Job description

Employer Industry: Healthcare Education and Patient Care

Why consider this job opportunity:
- 100% paid medical premiums for full-time employees
- Generous time off totaling around 37-38 days per year, including holidays and sick leave
- Longevity pay available after two years of service
- Access to free financial and legal counseling, mental health services, and gym membership discounts
- Opportunities for professional growth and development, including serving as a mentor or preceptor
- A supportive work environment focused on employee wellbeing

What to Expect (Job Responsibilities):
- Obtain and enter demographic, insurance, and financial information from patients with high accuracy
- Schedule patient appointments and ensure timely entry of required information
- Explain forms to patients or guarantors and secure necessary signatures
- Ensure medical necessity compliance by reviewing data and communicating effectively with patients
- Collect patient liabilities and establish payment arrangements while providing financial counseling

What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of one (1) year of experience in a hospital or medical business office setting
- Proficient typing/keyboarding skills
- Ability to multi-task effectively
- Physical capability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related field
- Familiarity with insurance verification processes
- Knowledge of medical necessity compliance standards
- Strong communication skills with a focus on patient interaction

#HealthcareEducation #PatientCare #CareerGrowth #EmployeeWellbeing #MedicalBilling

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