Patient Access Rep-Rehab

Southcoast Health System, Inc.; Swansea (MA); In loco; USD 25.000 - 40.000; Part-time

Descrizione del lavoro

Southcoast Health System, Inc. in Swansea, MA, seeks a Patient Access Representative for Rehab to support patient intake and care coordination under Rehab Operations. The role requires strong customer service, medical terminology knowledge, and proficient computer skills, with pay based on experience.

Hours total 24 per week with day shifts, including specific times listed. The position emphasizes compassionate service in a not-for-profit health system known for community care and opportunities

Competenze

• Duties require knowledge of medical terminology.
• Proficient keyboarding skills are essential.
• Exceptional customer service skills are required.
• Over three years of related medical office work experience is required.

Mansioni

• Under general supervision of the Rehab Operations Team Leader, perform a variety of office support and coordination of patient care processes according to Rehabilitation Services policies.
• Handle patient intake and essential front-desk duties to ensure smooth operations.

Conoscenze

Customer service

Keyboarding

Critical thinking

Formazione

High school diploma or equivalent

Medical office certification

Associates degree preferred

Strumenti

EHR

Word

Excel

Email

Descrizione del lavoro

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Rep-Rehab

Hours:24hrs

Shift:Day shift; Monday, Wednesday 2:15pm - 6:30pm, Tuesday, Thursday 1:00pm - 6:30pm, Friday 12:00pm - 4:30pm

Location: Surgery – Swansea, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under general supervision of the Team Leader, Rehab Operations, perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established Rehabilitation Services department policies and procedures.

Qualifications

• Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
• Duties require knowledge of medical terminology.
• Proficient keyboarding skills are essential.
• Must possess strong reasoning and critical thinking skills.
• Proficient in use of software applications such as e-mail, Word, Excel, EHR.
• Exceptional customer service skills are required.
• Over three years of related medical office work experience is required.
• Associates degree preferred.
• CPR certification is required.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

• Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $18.04 - USD $29.05 /Hr.