Patient Access Rep III- Admitting (Full-Time, Temporary, Days)

Enloe Medical Center; Chico (CA); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

$0 premium medical plan including vision insurance

Prescription and dental group insurance

Retirement with employer match

Generous paid time off (PTO)

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance

Job summary

Enloe Medical Center in Chico, California is hiring a Patient Access Representative III for the Emergency Department. This role involves collecting and analyzing patient data, ensuring efficient operations and the highest level of customer service under stress.

The position requires strong organizational skills, proficiency in Microsoft Office, and previous healthcare registration experience. Enloe offers a $0 premium medical plan, flexible PTO, and a supportive team environment.

Responsibilities

• Collect and analyze required demographic, insurance, financial, and clinical data for patient registration.
• Facilitate efficient operations and consumer satisfaction during patient access activities.

Skills

Excellent customer service skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Positive interpersonal relations

Ability to communicate under stress

Sensitivity and compassion

Fast-paced environment adaptation

Confidentiality maintenance

High ethical standards

Organizational skills

Education

Competency as Patient Access Representative I or II

6 months in hospital patient registration

2 years patient registration in medical setting

Job description

Position Summary

Enl Admitting Compensation range: $21.82 - $29.45. Your rate of pay will be based on applicable experience. Shift: Days. Shift length: 10 Hours. Days off: Variable. Hours per pay period: 80.

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person‑centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

The Patient Access Representative III is assigned to the Emergency Department and is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The incumbent provides routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction, and to promote teamwork. The incumbent further supports the mission of Enloe Medical Center, which is to improve the quality of life through patient‑centered care, consistently demonstrating the core values of the institution and performing duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Education / Training / Experience

• Competency as Patient Access Representative I or II at Enloe Medical Center
• 6 months in a hospital patient registration position
• 2 years patient registration experience in a doctor’s office or medical setting

Skills / Knowledge / Abilities

• Excellent customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Positive, professional and effective interpersonal relations with patients, public, physicians and staff
• Ability to communicate with patients and families during times of emotional and physical stress
• Sensitivity and compassion for hospitalized patients and families
• Ability to work in a fast‑paced environment and expedite registration activities to support clinical operational needs in emergent situations
• Maintain strict confidentiality of protected patient information
• High ethical standards and compliance with applicable State and Federal regulatory requirements
• Competency in performing duties in accordance with department standards
• Follow instructions, work quickly and accurately in a fast‑paced environment
• Organize and prioritize assignments
• Reliability and dependability by reporting to work as scheduled
• Ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change
• Ability to fulfill the essential functions of the position

Benefits

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it is earned
• Extended sick leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance