Patient Access Rep II-OB, Admitting (Part-Time, Nights)

Enloe Medical Center, Inc.; Chico, Northern (CA, KY); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

0$ premium medical plan (vision)

Dental & prescription insurance

Employer-match retirement

Generous PTO

Extended sick leave

FSAs

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health is seeking a Patient Access Representative II OB to register patients at the Mother & Baby Care Center. The role involves collecting demographic, insurance, financial and clinical data, and performing related quality control tasks to support efficient operations.

The position emphasizes strong customer service, professionalism, and the ability to work in a fast-paced hospital environment with multidisciplinary teams.

Qualifications

• Excellent customer service skills required.
• Ability to communicate with patients and families under stress.
• Proficiency in Microsoft Office (Word/Excel/Outlook).
• Experience interfacing with multiple hospital departments and staff.

Responsibilities

• Accurately collect and analyze demographic, insurance, financial and clinical data for patient registration.
• Perform quality control tasks with limited supervision.
• Facilitate efficient operations, expeditious reimbursement and high patient satisfaction.
• Promote teamwork and adherence to regulatory requirements.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Team collaboration

Tools

MS Office

Job description

ENL Admitting Compensation range: $21.28 - $28.73 Your rate of pay will be based on applicable experience Shift: Nights Shift length: 8 Hours Days off: Variable Hours per pay period: 56

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Patient Access Representative II OB is assigned to the Mother & Baby Care Center and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for care. In addition, this position is responsible for numerous quality control tasks that must be completed with limited supervision. This position is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. This position is responsible to consistently demonstrate the core values of Enloe Medical Center. This position is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Must meet one of the following:

• Competency as a Patient Access Representative I at Enloe Medical Center Six months
• Patient Access/Registration or billing experience
• Two years hospital Unit Secretary experience

SKILLS / KNOWLEDGE / ABILITIES:

• This position interfaces with all levels of personnel within the hospital or clinic setting.
• Must demonstrate excellent customer service skills.
• Must be personally motivated to maintain productivity levels in a work area with dynamic patient volumes.
• Must be proficient in Microsoft Office (Word/Excel/Outlook).
• Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment.
• Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress.
• Must demonstrate sensitivity and compassion for the hospitalized patient and family.
• Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations.
• Must maintain all protected patient information in strict confidence.
• Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements.
• Must demonstrate competency in performance of their job duties in accordance with department standards.
• Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment.
• Must demonstrate the ability to organize and prioritize assignments.
• Must demonstrate reliability and dependability by reporting to work as scheduled.
• Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change.
• Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information.

A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.