Patient Access Rep III- Admitting (Full-Time, Temporary, Nights)

Enloe Medical Center; Chico (CA); On-site; USD 30,059 - 40,570; Full time

Benefits offered by this job

$0 premium medical plan

Prescription and dental group insurance

Retirement with employer match

Generous paid time off (PTO)

Employee Assistance Program

Educational Assistance

Job summary

Enloe Medical Center in Chico, California is seeking a Patient Access Representative III for the Emergency Department to collect and analyze patient data efficiently. The ideal candidate has experience in patient registration and strong customer service skills.

The position offers a competitive hourly wage, a $0 premium medical plan, and a generous paid time off plan. Applicants should demonstrate reliability, compassion, and the ability to work in a fast-paced environment.

Qualifications

• Competent as Patient Access Representative I or II at Enloe Medical Center.
• Strong ethical standards and compliance with regulations.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Accurately collects and analyzes demographic and clinical data for patient registration.
• Works to support efficient operations and optimal consumer satisfaction.
• Promotes teamwork and furthers the mission of Enloe Medical Center.

Skills

Excellent customer service skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to work in a multidisciplinary team environment

Ability to communicate with patients and families

Sensitivity and compassion for hospitalized patients

Education

6 months in a hospital patient registration position

2 years patient registration experience in a doctor’s office

Job description

Compensation: $21.82 - $29.45 per hour. Shift: nights, 10 hours. Days off: variable. Hours per pay period: 80.

POSITION SUMMARY

The Patient Access Representative III is assigned to the Emergency Department and accurately collects and analyzes all required demographic, insurance, financial and clinical data to register patients presenting for treatment. They perform routine and advanced patient access activities to support efficient operations, expeditious reimbursement and optimal consumer satisfaction, while promoting teamwork and furthering the mission of Enloe Medical Center.

EDUCATION / TRAINING / EXPERIENCE

• Competent as Patient Access Representative I or II at Enloe Medical Center
• 6 months in a hospital patient registration position
• 2 years patient registration experience in a doctor’s office or medical setting

SKILLS / KNOWLEDGE / ABILITIES

• Excellent customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Positive, professional and effective interpersonal relations with patients, public, physicians, and staff
• Ability to work in a multidisciplinary team environment
• Ability to communicate with patients and families during times of emotional and physical stress
• Sensitivity and compassion for hospitalized patients and families
• Ability to work in a fast paced environment
• Ability to expedite registration activities to support clinical operational needs in emergent situations
• Maintain all protected patient information in strict confidence
• High ethical standards and compliance with applicable State and Federal regulatory requirements
• Competency in performance of job duties according to department standards
• Ability to follow instructions, work quickly and accurately
• Ability to organize and prioritize assignments
• Reliability and dependability by reporting to work as scheduled
• Ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change
• Ability to fulfill essential functions of the position

BENEFITS

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it is earned
• Extended sick leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance