Patient Access Rep III- Admitting (Full-Time, Temporary, Days)

Enloe Health; Chico (CA); On-site; USD 30,059 - 40,570; Full time

Benefits offered by this job

$0 premium medical plan including vision insurance

Prescription and dental group insurance

Retirement with employer match

Generous paid time off (PTO)

Extended Sick Leave

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Chico, California is looking for a Patient Access Representative III to join their Emergency Department. The successful candidate will be responsible for collecting and analyzing patient demographic, insurance, and clinical data to facilitate efficient operations and ensure optimal consumer satisfaction.

This role requires strong customer service skills and proficiency in Microsoft Office. The position also comes with a generous benefits package, including a $0 premium medical plan, retirement benefits, and more.

Qualifications

• Minimum of 6 months in a hospital patient registration or 2 years in a medical setting.
• Competency as Patient Access Representative I or II is acceptable.

Responsibilities

• Accurately collect and analyze demographic, insurance, financial, and clinical data.
• Facilitate efficient operations and expeditious reimbursement.
• Demonstrate the core values of Enloe Medical Center.

Skills

Excellent customer service skills

Proficient in Microsoft Office (Word/Excel/Outlook)

Positive interpersonal relations

Ability to communicate effectively with patients under stress

Sensitivity and compassion for patients

Ability to work in a fast-paced environment

Organizational skills

Reliability and dependability

Ability to adapt to change

Education

Competency as Patient Access Representative I or II at Enloe Medical Center

6 months in hospital patient registration

2 years in a doctor's office or medical setting

Job description

Compensation Range

$21.82 - $29.45

Your rate of pay will be based on applicable experience.

Shift: Days
Shift length: 10 Hours
Days off: Variable
Hours per pay period: 80

Position Summary

The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Education / Training / Experience

• Minimum of one of the following:
• Competency as Patient Access Representative I or II at Enloe Medical Center
• 6 months in a hospital patient registration position
• 2 years patient registration experience in a doctor’s office or medical setting

Skills / Knowledge / Abilities

• Must demonstrate excellent customer service skills.
• Must be proficient in Microsoft Office (Word/Excel/Outlook).
• Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment.
• Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress.
• Must demonstrate sensitivity and compassion for the hospitalized patient and family.
• Must demonstrate the ability to work in a fast paced environment.
• Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations.
• Must maintain all protected patient information in strict confidence.
• Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements.
• Must demonstrate competency in performance of their job duties in accordance with department standards.
• Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment.
• Must demonstrate the ability to organize and prioritize assignments.
• Must demonstrate reliability and dependability by reporting to work as scheduled.
• Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change.
• Must be able to fulfill the essential functions of the position.

Benefits Information

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance