Patient Access Rep III- Admitting (Per Diem, Varied)

Enloe Health; Chico (CA); On-site; USD 29,315 - 39,578; Part time

Benefits offered by this job

Comprehensive medical and dental insurance

Retirement with employer match

Paid time off (PTO)

Employee assistance program

Job summary

A leading health care provider in Chico, California, is seeking a Patient Access Representative III to efficiently register patients in the Emergency Department. The role demands exceptional customer service skills, proficiency in Microsoft Office, and the ability to handle sensitive information professionally. Applicants should have hospital or relevant registration experience and be adaptable to fast-paced environments. The position offers part-time employment with a competitive benefits program.

Qualifications

• Minimum of one of the following: Competency as Patient Access Representative I or II, 6 months in a hospital registration position, or 2 years in a medical setting.
• Strong interpersonal relations with patients and staff.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Collect and analyze demographic, insurance, and clinical data for patient registration.
• Facilitate efficient operations and promote teamwork.
• Work in a fast-paced, multidisciplinary team environment.

Skills

Excellent customer service skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to communicate with patients and families during emotional times

High ethical standards and compliance with regulations

Reliability and dependability

Adaptability to change

Education

Competency as Patient Access Representative I or II

6 months in a hospital patient registration position

2 years patient registration experience in a medical setting

Job description

Join to apply for the Patient Access Rep III- Admitting (Per Diem, Varied) role at Enloe Health.

Compensation Range

$21.28 - $28.73 per hour. Rate based on applicable experience.

Shift: Varied. Shift length: 10 hours.

Days off: Variable.

Hours per pay period: 12.

Position Summary

The Patient Access Representative III is assigned to the Emergency Department and is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The incumbent performs routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction, and promotes teamwork. The incumbent further the mission of Enloe Medical Center, which is to improve the quality of life through patient‑centered care, consistently demonstrating core values and working in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Education / Training / Experience

• Minimum of one of the following:
  • Competency as Patient Access Representative I or II at Enloe Medical Center
  • 6 months in a hospital patient registration position
  • 2 years patient registration experience in a doctor’s office or medical setting

Skills / Knowledge / Abilities

• Excellent customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Positive, professional, and effective interpersonal relations with patients, the public, physicians, and staff
• Ability to communicate with patients and families during times of emotional and physical stress
• Demonstrated sensitivity and compassion for hospitalized patients and families
• Ability to work in a fast‑paced, multidisciplinary team environment
• Ability to expedite registration activities to support clinical operational needs in emergent situations
• Maintain all protected patient information in strict confidence
• High ethical standards and compliance with applicable State and Federal regulatory requirements
• Follow instructions, work quickly and accurately, organize and prioritize assignments
• Reliability and dependability with scheduled attendance
• Adaptability to frequent interruptions and willingness to be flexible and adapt to change
• Ability to fulfill essential functions of the position

Benefits

Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits for more in‑depth benefits and coverage information or email [e-mail] to receive a full summary of our benefits.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Health Care Provider

Industries

• Hospitals and Health Care