Patient Access Rep II

RWJBarnabas Health; Livingston (NJ); On-site; USD 31,000 - 38,000; Full time

Job summary

RWJBarnabas Health is seeking a Patient Access Rep II to register patients at mobile clinic locations across Essex County, NJ, verify insurance, and collect demographic information on-site. You will serve as the first contact for families and help ensure a positive, efficient care experience.

The role requires reliable transportation and NJ driver’s license for travel between clinic sites, with daily engagement at community-based locations and collaboration with outreach staff to support smooth

Qualifications

• High School Diploma or GED required.
• Computer and Microsoft Office proficiency required.
• Must have access to a reliable vehicle and valid NJ driver’s license to travel between clinic sites.

Responsibilities

• Perform on-site patient registration at mobile clinic locations, verifying demographic information and insurance coverage.
• Enter patient data into the Electronic Health Record system (Epic).
• Collect and process required documents such as ID, consent forms, and insurance cards.
• Maintain confidentiality and comply with HIPAA when handling PHI.
• Collaborate with clinical and outreach staff to ensure smooth patient flow and high-quality service.
• Travel independently to assigned mobile clinic locations across Essex County.

Skills

Computer proficiency

Microsoft Office

Education

Associates Degree

Tools

Microsoft Office

Job description

Job Title: Patient Access Rep II

Location: Cooperman Barnabas Medical Ctr

Department Name: Community Relations

Req #: 0000269215

Status: Hourly

Shift: Day

Pay Range: $22.17 - $27.54 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview

The Patient Access Representative II position plays a key role in facilitating access to care by registering patients, verifying insurance, and collecting demographic information on-site at various community-based locations throughout Essex County, NJ. The registrar serves as the first point of contact for families, helping ensure a positive and efficient care experience

Qualifications

Required:

• High School Diploma or GED
• Computer and Microsoft Office proficiency
• Must have access to a reliable vehicle and valid NJ driver’s license to travel between clinic sites

Preferred:

• Associates Degree
• Minimum of 1 year experience in patient registration, medical front desk, or healthcare administrative support
• Strong knowledge of patient registration workflows and familiarity with EHR systems, Epic preferred
• Excellent communication, customer service, and organizational skills
• Ability to maintain professionalism in a mobile clinical setting

Essential Functions

• Perform in-person patient registration at mobile clinic locations, including verifying demographic information and insurance coverage
• Enter accurate patient data into the Electronic Health Record system (Epic)
• Collect and process required documentation such as identification, consent forms, and insurance cards
• Maintain confidentiality and comply with HIPAA regulations when handling Protected Health Information
• Collaborate with clinical and outreach staff to ensure smooth patient flow and quality service
• Provide excellent customer service and clear communication to families from diverse backgrounds
• Travel independently to assigned mobile clinic locations across Essex County
• Assist with scanning, filing, and securing documents for later processing or shredding per RWJBarnabas Health policy
• Support team in special projects or outreach events as needed

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer