Patient Access Rep I - Warm Welcome & Fast Registration

Children's Wisconsin; Milwaukee (WI); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Children's Wisconsin is seeking compassionate front desk professionals to welcome patients and families with warmth and professionalism in Milwaukee. You’ll gather demographics, verify insurance, complete registrations, and help keep billing smooth with accurate data entry.

You’ll collaborate with a supportive team while also working independently in a busy pediatric setting. Ideal candidates have a High School Diploma and at least one year of customer service experience, with strong

Qualifications

• High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Responsibilities

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error-free accounts.
• Maintain fast, precise data entry in a busy, fast-moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age-appropriate service to the diverse patient population we serve.

Skills

Customer service

Data entry

Multitasking

Organizational skills

Problem-solving

Calm demeanor

Computer literacy

Education

High School Diploma

GED / HSED

Tools

Microsoft Windows

Job description

Children's Wisconsin is seeking compassionate front desk professionals to welcome patients and families with warmth and professionalism in Milwaukee. You’ll gather demographics, verify insurance, complete registrations, and help keep billing smooth with accurate data entry.

You’ll collaborate with a supportive team while also working independently in a busy pediatric setting. Ideal candidates have a High School Diploma and at least one year of customer service experience, with strong