Patient Access Specialist

Community Medical Centers; Fresno (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Continuing education and certification

Vacation from Day 1

403(b) with employer match

Free parking

Job summary

Community Medical Centers is seeking a Patient Access Representative to provide intermediary customer service coverage, perform registration and admitting tasks, and manage patient information and insurance intake. The role includes appointment scheduling, registrations, direct admissions, insurance verifications, and handling multi-line telephone coverage.

The position requires a High School Diploma or equivalent and at least 2 years of related experience.

Qualifications

• High school diploma or equivalent required with 2 years of patient access experience.
• Experience in registering, scheduling, insurance info collection and data entry.
• Ability to work varied hours and locations according to center needs.

Responsibilities

• Provide intermediary customer service, registration and admitting coverage.
• Handle appointment scheduling, registrations, and direct admissions.
• Verify insurance, provide authorizations, and manage PHI with care.
• Answer multi-line calls, complete data entry, and financial estimates.

Skills

Customer service

Phone etiquette

Data entry

Education

High School Diploma or equivalent

Job description

Overview

Opportunities for you!

• Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek
• Free Continuing Education and certification
• Tuition reimbursement, education programs and scholarships
• Vacation time starts building on Day 1, and builds with your seniority
• Free money toward retirement with a 403(b) and matching contributions
• Great food options with on-demand ordering
• Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Responsibilities

Provides intermediary customer service coverage, registration, and admitting in any point of service specialist areas and is responsible for patient information and insurance intake. Assigned intermediary duties include, but not limited to: appointment scheduling, registrations, direct admissions, insurance verifications, authorization notifications, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, collections, and financial estimates, while maintaining quality patient/customer relations. This is the second of three job levels that provide customer service, registration, and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility.

Qualifications

Education High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience 2 years of experience as a Patient Access Representative and/or previous work experience in a related field required Other Qualifications / Notes Special Conditions Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center’s business needs.

Disclaimers

Pay ranges listed are an estimate and subject to change. If any bonuses are noted, they are only applicable to external hires meeting criteria.