Patient Access Rep- FT, Nights

MHM Support Services; Missouri; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital Stoddard in Dexter, Missouri is seeking a revenue cycle associate to process Self Pay accounts receivable and patient accounts to determine resolutions for payment.

You will perform a range of duties from scanning documents to processing loan payments, while continuously developing skills and learning workflows, policies, and procedures to ensure accurate processing and timely communications with peers, patients, and other departments.

Qualifications

• High School degree or equivalent required.
• Prior Revenue Cycle Management experience preferred.
• Basic Excel, Word, computer and keyboarding skills recommended.
• Healthcare billing/insurance experience preferred but not required.
• Excellent communication and customer service skills required.

Responsibilities

• Process Self Pay accounts receivable according to state requirements.
• Interact with patients to determine resolutions to obtain payment.
• Scan documents and process loan payments as needed.
• Learn workflows, policies and procedures to ensure accurate processing and timely communications.

Skills

Basic Excel

Word

Computer skills

Keyboarding

Education

High School degree or equivalent

Job description

Find your calling at Mercy! Position performs to process accounts according to the state they are in the Self Pay accounts receivable. The tasks include working with patients accounts to determine resolution to obtain payment. The role is flexible with all the tasks in the department from scanning documents to processing a loan payment. The incumbent will be asked to continuously develop their skills in the department to serve where the volume of processing is needed. It is the role of this position to learn the workflows, policies and procedures to ensure accurate processing, timeliness, and communications in aiding peers, patients, and other departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Location Mercy Hospital Stoddard 1200 North One Mile Rd Dexter, MO 63841

Hours/Schedule Full-Time (40-hrs per week)

• Education: High School Degree or equivalent.
• Licensure: N/A
• Experience: Prior Revenue Cycle Management preferred.
• Certification/Registration: N/A
• Other Skills and Knowledge: Prefer the following: Basic Excel, Word, Computer and Keyboarding Skills.
• Healthcare billing or insurance experience preferred but not required.
• Excellent communication and customer service skills.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.