Patient Access Rep- FT, Nights

Mercy Co; Dexter, Northern (MO, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Mercy Hospital Stoddard in Dexter, MO is hiring for a Full-Time Revenue Cycle Professional to process self-pay accounts receivable and determine payment resolutions. This role supports patients, peers, and other departments by ensuring accurate processing and timely communications.

The position requires a High School Diploma or equivalent, with preferred experience in healthcare billing. Strong Excel/Word skills and excellent customer service are valued as you learn the department workflows and

Qualifications

• High School Diploma or equivalent required.
• Healthcare billing or insurance experience preferred but not required.
• Excellent communication and customer service skills.

Responsibilities

• Process self-pay accounts receivable and determine payment resolutions.
• Work with patients to obtain payment and support departments.
• Assist with scanning documents and processing loan payments; learn workflows.

Skills

Excel

Word

Keyboarding

Communication

Customer service

Education

High school diploma

Job description

Find your calling at Mercy!

Position performs to process accounts according to the state they are in the Self Pay accounts receivable.The tasks include working with patients accounts to determine resolution to obtain payment.The role is flexible with all the tasks in the department from scanning documents to processing a loan payment. The incumbent will be asked to continuously develop their skills in the department to serve where the volume of processing is needed. It is the role of this position to learn the workflows, policies and procedures to ensure accurate processing, timeliness, and communications in aiding peers, patients, and other departments.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Location

Mercy Hospital Stoddard

1200 North One Mile Rd

Dexter, MO 63841

Hours/Schedule

Full-Time (40-hrs per week)

Nights

Minimum Required Qualifications

• Education: High School Degree or equivalent.
• Licensure: N/A
• Experience: Prior Revenue Cycle Management preferred.
• Certification/Registration: N/A
• Other Skills and Knowledge: Prefer the following: Basic Excel, Word, Computer and Keyboarding Skills.Healthcare billing or insurance experience preferred but not required.Excellent communication and customer service skills.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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