Patient Service Representative - Mercy Heart & Vascular Hospital

MHM Support Services; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. This onsite role manages front desk operations and workflows to ensure a positive patient experience.

Work schedule is Monday–Friday 8:00am–4:30pm at Mercy Heart & Vascular Hospital in Saint Louis, MO. Mercy offers comprehensive benefits and opportunities to grow within the health system.

Qualifications

• Education: High school diploma or equivalent.
• Experience: None.

Responsibilities

• Manage front desk operations to ensure a positive patient experience.
• Coordinate patient check-in and visitor throughput to maintain smooth flow.

Skills

Compassion

Professionalism

Customer Service

Education

High school diploma or equivalent

Job description

Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details

• Position Description: Patient Service Representative
• Location: Onsite
• Type: Full -Time
• Schedule: Days (Monday - Friday 8:00am-4:30pm)
• Location: Mercy Heart & Vascular Hospital St. Louis 625 S New Ballas Rd Saint Louis, MO 63141

Qualifications

• Education: High school diploma or equivalent.
• Experience: None

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care - that’s just part of our commitment.

Find us at: Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

• medical
• dental
• vision coverage
• paid time off
• tuition support
• matched retirement plans

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.