Patient Access Rep (Fox Chase)

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 35,000 - 52,000; Full time

Job summary

Temple-Health seeks a Patient Access Specialist to manage front-desk operations in Ambulatory Care. You will handle patient check-in/check-out, registration, and appointment scheduling while ensuring accurate demographic data entry.

The role requires coordinating with insurance verifications and referrals within a fast-paced healthcare setting. The ideal candidate has a High School Diploma and at least 3 years of related experience, with strong customer service skills and meticulous attention to

Qualifications

• 3 years experience in a related role; healthcare exposure welcomed if fast-paced and customer-focused.

Responsibilities

• Handle patient check-in/check-out, registration, and scheduling of appointments.
• Perform insurance verification, referral determinations, and active account verification.
• Input patient demographics, manage lab/diagnostic scheduling, and adhere to department protocols.

Skills

Customer service

Healthcare experience

Attention to detail

Education

High School Diploma

Tools

EHR systems

Insurance verification systems

Job description

333 Cottman Avenue, Philadelphia, Pennsylvania, United States

Tracking Code

264255

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education

High School Diploma or Equivalent Required

Experience

3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required