Rep Patient Access- Chestnut Hill|FT|545am-245pm

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Temple Health in Philadelphia, PA, is seeking a Patient Access Representative to handle patient registration, scheduling, and front-desk duties in a busy hospital setting.

This role requires at least one year of patient access experience, knowledge of insurance verification and third-party billing, and a high school diploma or GED; you will interact with patients, families, and providers, ensuring accuracy and courtesy in every contact.

Qualifications

• 1 year experience in Patient Access.
• Knowledge of insurance verification and 3rd party billing.
• Strong customer service and communication skills.
• High school diploma or GED required.

Responsibilities

• Register patients and schedule appointments.
• Verify and record insurance information; process preauthorizations.
• Collect copays and account balance payments.
• Scan documents into EMR and perform clerical tasks.

Skills

Patient registration

Scheduling

Customer service

Clerical tasks

Education

High School Diploma or GED

Job description

8835 Germantown Ave, Philadelphia, Pennsylvania, United States

Tracking Code

265051

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

• High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

• 1 year experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required