Rep Patient Access- Chestnut Hill|FT|11am-730pm

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Temple Health is seeking a dedicated Patient Access Representative to join our front-line team at our Philadelphia campus. This full-time, day-shift role handles patient registration, scheduling, and essential clerical work, while ensuring accurate insurance data capture and prompt copay collection.

Responsibilities include processing preauthorizations, scanning documents into the EMR, and maintaining friendly communication with patients, families, physicians and staff to support efficient

Qualifications

• 1 year of experience in Patient Access or related field.
• Experience with insurance verification and knowledge of third-party billing is required.

Responsibilities

• Register patients and schedule appointments.
• Collect copays and balance payments and verify insurance information.
• Process preauthorizations and scan documents into the EMR system.
• Provide friendly, courteous, and professional customer service to patients, families, and staff.

Skills

Customer service

Communication

Clerical skills

Education

High School Diploma or GED

Job description

8835 Germantown Ave, Philadelphia, Pennsylvania, United States

Tracking Code

265050

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

• High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

• 1 year experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required