AMBULATORY CARE REP

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Temple-Health in Philadelphia seeks a Patient Access Specialist to support ambulatory care operations. This role handles patient check-in/check-out, registration, insurance verification, referral determinations, and scheduling of appointments and services, with emphasis on accurate demographic data and active account verification.

As a full-time Day Shift position, you will rotate across ambulatory care points under the Ambulatory Care Operations Manager, adhering to departmental protocols.

Qualifications

• Responsible for patient check-in/check-out, registration, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of appointments, lab and diagnostic services and chemotherapy treatments.
• 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare requirements.

Responsibilities

• Handle patient check-in/check-out and registration activities.
• Verify insurance and referrals; manage scheduling of appointments, labs, and chemotherapy services.
• Rotate assignments across ambulatory care units, following department protocols.

Skills

Patient access

Customer service

Healthcare experience

Education

High School Diploma or Equivalent

Job description

333 Cottman Avenue, Philadelphia, Pennsylvania, United States

Tracking Code

262604

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education

High School Diploma or Equivalent Required

Experience

3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required