Rep Patient Access- Chestnut Hill|FT|545am-245pm

Temple Health; Philadelphia (Philadelphia County); On-site; USD 40,000 - 46,000; Full time

Job summary

Temple Health is seeking a Patient Access Representative in Philadelphia to handle patient registration, scheduling and frontline service. You will verify insurance details, record information, and support preauthorizations to ensure smooth operation of the department.

The role requires 1 year of Patient Access experience and strong customer service skills, with daily on-site responsibilities and a day shift schedule.

Qualifications

• High School Diploma or GED required.
• 1 year experience in Patient Access required.
• Experience with insurance requirements, verification, and 3rd party billing preferred.
• Strong customer service and communication skills.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance information and preauthorizations.
• Collect copays and balance payments.
• Scan documents into EMR and perform related admin tasks.

Skills

Patient Registration

Insurance Verification

Preauthorization

Customer Service

Education

High School Diploma or GED

Tools

EMR System

Job description

8835 Germantown Ave, Philadelphia, Pennsylvania, United States

Tracking Code

265051

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

• High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

• 1 year experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required