AMBULATORY CARE REP

Temple Health; Philadelphia (Philadelphia County); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Temple Health in Philadelphia is seeking an Ambulatory Care Representative to support patient access across ambulatory care sites. You will handle patient check-in/check-out, registration, insurance verification, referrals, and appointment scheduling, collaborating with care teams to keep throughput smooth.

The role requires a high school diploma and at least three years in a related, fast-paced customer service setting.

Qualifications

• 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare.

Responsibilities

• Handle patient check-in/check-out, registration, and insurance verification.
• Schedule appointments for new and follow-up visits, labs, and chemotherapy treatments with direct patient interaction and scheduling worklists.
• Adhere to departmental and institutional protocols; maintain accurate demographics and active account status.

Skills

Patient access

Customer service

Scheduling

Data entry

Education

High School Diploma or Equivalent

Job description

Job Description - AMBULATORY CARE REP (262604)

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education

High School Diploma or Equivalent Required

Experience

3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Licenses

Your Tomorrow is Here!

About Temple Health

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Fox Chase Cancer Center

As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.

At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they’re in.