Patient Access Rep

Midwest Cardio; Warrenville (IL); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance plans: 3 options

Dental insurance coverage

Vision insurance coverage

401(k) with company match

Disability coverage (short & long-term

Life insurance for you and family

Training resources

Annual merit-based raises

Company events

Employee Assistance Program (EAP)

Job summary

Midwest Cardio in Warrenville, IL seeks a receptionist/clinic scheduler to operate a multi-line switchboard, schedule patient appointments, and route messages according to clinic guidelines.

You will ensure proper documentation in the medical record, meet performance targets such as fast call response, and support daily clinic operations. Benefits include health, dental, vision, and retirement plans.

Qualifications

• High school diploma preferred.
• Experience with a multi-line switchboard preferred.

Responsibilities

• Accurately schedule appointments and route messages to the correct team.
• Ensure proper documentation in the medical record.
• Meet performance goals (e.g., 85% calls answered in under 30 seconds, less than 10% abandonment rate).
• Perform other related duties as needed to support clinic operations.

Skills

High school diploma

Switchboard experience

Education

High school diploma

Job description

Nature of Duties

Operates a multi-line switchboard, directing calls and scheduling patient appointments according to clinic guidelines.

Qualifications

• High school diploma preferred
• Experience with a multi-line switchboard preferred

Specific Duties

• Accurately schedule appointments and route messages to the correct team.
• Ensure proper documentation in the medical record.
• Meet performance goals (e.g., 85% calls answered in under 30 seconds, less than 10% abandonment rate).
• Perform other related duties as needed to support clinic operations.

Compensation

Pay starting at $17.87.

Company Benefits

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.