Patient Access Rep

UKHS St. Francis Campus; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Kansas Health System St. Francis Campus in Topeka, KS, is seeking a day shift, full-time Patient Access Representative to support patient check-in and registration processes.

You will ensure a smooth, friendly registration experience and help patients understand clinic policies and financial responsibilities. The role emphasizes accurate data entry, adherence to patient rights, and collaboration with clinic leadership to maintain compliant operations.

Qualifications

• High School/GED required.
• Basic computer skills.
• One-year prior experience in office setting and customer service preferred.

Responsibilities

• Provide patient-friendly registration and accurate check-in.
• Communicate clinic policies, financial responsibilities, and Patient Rights.
• Ensure compliance with JCAHO and regulatory agencies.
• Work under the supervision of clinic manager/supervisor or designee.

Skills

Customer service

Job description

Overview

Join our team as a day shift, full-time, Patient Access Rep in Topeka, KS.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team

• The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Responsibilities

• Demonstrates excellent customer service skills by providing a patient-friendly and pleasant registration process to assure that patient and family needs are met in a timely manner.
• Responsible for accurate registration of patients, communication of clinic policies, financial responsibilities, and Patient Rights and Responsibilities according to clinic operating procedures.
• Ensures compliance with JCAHO regulation and other regulatory agencies.
• Works under the supervision of clinic manager/supervisor or designee.

Qualifications

Job Requirements:

• High School/GED
• Basic computer skills

Preferred Job Requirements:

• One-year prior experience in office setting and customer service.