Patient Access Representative - Primary Care

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

HSA for HDHP

PTO

403b retirement

Employee recognition

Wellness center

Job summary

Kingman Regional Medical Center in Kingman, AZ is hiring a Patient Access Representative to provide essential clerical support and ensure a smooth patient registration process. You will verify benefits, collect copays, schedule post-discharge care, and maintain accurate account balances.

This full-time role requires a high school diploma, BLS certification, and at least 1 year in a customer service or office setting.

Qualifications

• High school diploma or equivalent.
• BLS certification through American Heart Association or Red Cross.
• DPS Level One Fingerprint Clearance Card.
• 1+ years experience in customer service or office setting.

Responsibilities

• Provides excellent customer service completing the registration process for patients.
• Confirms patient demographic information and verifies benefits; collects copays/payments.
• Schedules and coordinates post-discharge care; balances accounts and performs data entry.
• Preregister, register, schedule, reschedule, and discharge patients according to guidelines.

Skills

Customer service

Office setting

Education

High school diploma or equivalent

BLS certification

DPS Level One Fingerprint Clearance Card

1+ years experience in customer service/office

Job description

Join our exceptional Primary Care team as a Patient Access Representative! This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office.

Position Purpose:

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Hours/Shift:

Full-Time / Days 4x10 or 5x8 schedule

Benefits:

• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities:

Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications:

• Education: High school diploma or equivalent
• Certification: BLS through American Heart Association or American Red Cross
• Fingerprint Clearance: DPS Level One Fingerprint Clearance Card
• Experience: 1+ years' experience working in a customer service and/or office setting

Work Requirements:

Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine exposure to bloodborne pathogens.

About Us:

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and a teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work, come join our team!

Visa & Sponsorship:

Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).