Patient Access & Registration Specialist (Radiology)

University Hospitals Pain Management; Medina, Northern (OH, KY); Híbrido; USD 23 000 - 30 000; Tempo integral

Resumo da oferta

University Hospitals Pain Management in Medina, Ohio seeks a Patient Access Representative for Radiology Registration to welcome patients, verify demographics and insurance, schedule appointments, and assist with MyChart enrollment while maintaining EPIC worklists and accurate records.

Travel to Independence and Broadview Heights may be required; this role focuses on smooth patient flow, timely check-in/out, collecting copays, and protecting PHI while ensuring a positive, organized patient

Responsabilidades

• Welcome patients by checking them in and out for visits in a professional and friendly way
• Answer patient calls, respond to questions, and help schedule appointments
• Support patients in enrolling in and using MyChart
• Enter, update, and verify patient demographic, insurance, and financial information to ensure accurate records
• Communicate important information to providers and care team members to support smooth patient care
• Contact insurance companies as needed to help resolve coverage, pre-authorization, or billing questions
• Collect and process patient payments, including copays, coinsurance, deductibles, and outstanding balances
• Assist patients with completing forms and required documentation
• Work within EPIC workqueues, worklists, and inbasket messages to support daily workflow
• Schedule referrals and follow-up appointments
• Scan and upload documents accurately and in a timely manner into EPIC

Descrição da oferta de emprego

University Hospitals Pain Management in Medina, Ohio seeks a Patient Access Representative for Radiology Registration to welcome patients, verify demographics and insurance, schedule appointments, and assist with MyChart enrollment while maintaining EPIC worklists and accurate records.

Travel to Independence and Broadview Heights may be required; this role focuses on smooth patient flow, timely check-in/out, collecting copays, and protecting PHI while ensuring a positive, organized patient