Patient Access & Registration Specialist (Outpatient)

Medical University of South Carolina; South Carolina; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plan options

Wellness resources

Job summary

C002 Medical University Hospital Authority (MUHA) is seeking a Patient Registration Representative to provide exceptional customer service as the first point of contact for patients. This role involves accurately completing patient registrations and verifying accounts to maximize billing for services.

The ideal candidate will have strong communication skills, administrative experience, and familiarity with medical terminology and EPIC. A comprehensive benefits package is offered to support employee well-being.

Qualifications

• High school diploma with two years of administrative experience, or associate's degree with one year of medical experience, or bachelor's degree preferred.
• Typing speed of 25 words per minute.
• Strong communication skills for in-person and telephone interactions.

Responsibilities

• Facilitate accurate completion of patient registration.
• Review and verify all payment methods and patient information.
• Collect copayments and resolve basic billing inquiries.

Skills

Customer service skills

Communication skills

Computer proficiency

Knowledge of medical terminology

Education

High school diploma or equivalent

Associate’s degree

Bachelor's degree

Tools

EPIC

Multi-line phone system

Job description

C002 Medical University Hospital Authority (MUHA) is seeking a Patient Registration Representative to provide exceptional customer service as the first point of contact for patients. This role involves accurately completing patient registrations and verifying accounts to maximize billing for services.

The ideal candidate will have strong communication skills, administrative experience, and familiarity with medical terminology and EPIC. A comprehensive benefits package is offered to support employee well-being.