Patient Access & Registration Specialist I

Memorial Health; Lincoln (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Memorial Health in Lincoln, IL is seeking a Patient Access Associate to provide access to hospital services, handling pre-registration and registration with accuracy, and serving as a liaison between departments.

You will work on site, handle switchboard duties, collect demographics and third-party info, and assist with financial collections, with strong customer service expectations.

Qualifications

• 2 years of customer service experience preferred.
• Medical terminology, medical office, registration or billing experience strongly preferred.

Responsibilities

• Pre-registration and registration of patients with high accuracy.
• Obtain patient demographics and third-party information.
• Perform financial collections as needed.
• Operate hospital switchboard and dispatch for emergencies.
• Liaise between ancillary departments and Patient Access Services.

Skills

Customer Service

Interpersonal Skills

Communication

Critical Thinking

Multitasking

Detail Orientation

Stress Management

Professional Demeanor

Education

High School/GED

Job description

Memorial Health in Lincoln, IL is seeking a Patient Access Associate to provide access to hospital services, handling pre-registration and registration with accuracy, and serving as a liaison between departments.

You will work on site, handle switchboard duties, collect demographics and third-party info, and assist with financial collections, with strong customer service expectations.