Patient Access & Registration Specialist (Hybrid)

Trinity Health; Minot (ND); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Trinity Health in Minot, ND is seeking an Admissions & Registration Representative to support patient accounts and revenue cycle operations. The role involves registration, insurance verification, claims submission, payment posting, and responding to inquiries in a patient-facing setting.

The position emphasizes accuracy, confidentiality, and teamwork within a structured office environment. A high school diploma is preferred, with experience in healthcare or administrative settings considered an

Qualifications

• Strong computer and typing skills with attention to detail.
• Ability to communicate effectively in person and over the phone.
• Strong customer service, problem solving, and interpersonal skills.
• Ability to handle confidential and sensitive information professionally.
• Ability to multitask and work efficiently in a fast paced environment.
• Strong conflict resolution and decision making skills for handling patient concerns.
• Compliance with all privacy and confidentiality standards per Trinity Health’s policies.

Responsibilities

• Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.
• Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.
• Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution focused communication.
• Enter, reconcile, and balance financial transactions or account data according to departmental procedures.
• Protect patient privacy and financial information by following confidentiality, security, and compliance standards.
• Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.

Skills

Computer skills

Typing

Communication

Customer service

Interpersonal skills

Confidentiality

Multitasking

Attention to detail

Problem solving

Education

High school diploma or equivalent

Job description

Trinity Health in Minot, ND is seeking an Admissions & Registration Representative to support patient accounts and revenue cycle operations. The role involves registration, insurance verification, claims submission, payment posting, and responding to inquiries in a patient-facing setting.

The position emphasizes accuracy, confidentiality, and teamwork within a structured office environment. A high school diploma is preferred, with experience in healthcare or administrative settings considered an