Remote Pre-Registration & Insurance Specialist

Trinity Health; Minot (ND); On-site; USD 55,446,000 - 80,402,000; Full time

Job summary

Trinity Health in Minot, ND seeks a Central Pre Registration Specialist to verify insurance eligibility, secure prior authorizations, and confirm referral requirements for upcoming clinic appointments. This role ensures accurate financial and coverage information before patient visits and supports efficient scheduling.

You will work closely with patients, payers, and clinic staff, gathering information, resolving coverage issues, and maintaining privacy standards to contribute to a positive

Qualifications

• High School diploma or GED preferred.
• 6 months minimum customer service experience preferred.
• Clerical office experience preferred.
• Medical terminology knowledge preferred.
• Experience with appointment scheduling software preferred.

Responsibilities

• Verify insurance eligibility and benefits for scheduled appointments, documenting all required information in the appropriate systems.
• Obtain prior authorizations for office visits, diagnostic services, and procedures in accordance with payer guidelines and organizational protocols.
• Confirm referral requirements for Medicaid, Tricare, VA, and IHS patients, ensuring all paperwork is complete prior to the appointment.
• Communicate with patients to clarify insurance details, request missing information, and provide guidance on next steps as needed.
• Collaborate with clinic staff and scheduling teams to resolve coverage issues that may affect appointment readiness.
• Maintain accurate records and uphold confidentiality and privacy standards when handling sensitive patient and insurance information.

Skills

Customer service

Communication

Interpersonal skills

Education

High School diploma or GED

Tools

Appointment scheduling software

Office software

Job description

Trinity Health in Minot, ND seeks a Central Pre Registration Specialist to verify insurance eligibility, secure prior authorizations, and confirm referral requirements for upcoming clinic appointments. This role ensures accurate financial and coverage information before patient visits and supports efficient scheduling.

You will work closely with patients, payers, and clinic staff, gathering information, resolving coverage issues, and maintaining privacy standards to contribute to a positive