Patient Access & Registration Specialist - Float Pool

Atrium Health; Elkin (NC); On-site; USD 33,000 - 42,000; Full time

Job summary

Atrium Health is seeking a Patient Access Specialist to support patient flow and ensure accurate enrollment and billing data. You will greet patients, verify eligibility, and complete registrations while coordinating with Financial Counselors as needed.

The role requires strong communication, attention to detail, and the ability to handle sensitive information in a fast-paced environment. Previous experience in hospital front desk or CMS systems is a plus.

Qualifications

• High school diploma or GED required.
• Patient access responsibilities include scheduling, registration and financial clearance.
• Insurance verification, billing or certified medical assistant experience preferred.

Responsibilities

• Greets patients arriving for their appointments and directs them efficiently and courteously.
• Ensures patient demographic and insurance information is complete and accurate.
• Completes registration for walk-in patients and updates demographics as needed.
• Verifies insurance benefits, calculates and collects patient financial responsibility; collects balances or estimates due.
• Follows Financial Clearance policy when clearance or authorization is not obtained.
• Identifies patients needing financial assistance and refers to Financial Counselor.

Skills

Customer service

Insurance verification

Billing

Scheduling

Registration

Medical terminology

HIPAA knowledge

ADT software

Microsoft Outlook

Microsoft Word

Excel

Education

High school diploma or GED

Tools

ADT software

Microsoft Outlook

Microsoft Word

Excel

Job description

Atrium Health is seeking a Patient Access Specialist to support patient flow and ensure accurate enrollment and billing data. You will greet patients, verify eligibility, and complete registrations while coordinating with Financial Counselors as needed.

The role requires strong communication, attention to detail, and the ability to handle sensitive information in a fast-paced environment. Previous experience in hospital front desk or CMS systems is a plus.