Patient Access & Registration Specialist (Billing & Benefits)

Baptist Health; Montgomery (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Baptist Health is seeking a Patient Registration Specialist for the East Montgomery Primary Medicine location. The role focuses on pre-registration, registration, payer identification and verification, as well as at-service collections.

Ideal candidates will have a high school diploma, 2+ years in patient access or financial services, and familiarity with Medicare/Medicaid programs. The position emphasizes accuracy, regulatory compliance, and strong customer service in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Associate degree in healthcare or business preferred.
• 2+ years in medical/hospital patient access or financial services preferred.

Responsibilities

• Perform pre-registration and registration of patients with accurate demographic and insurance data.
• Identify payer information and verify eligibility at point of service.
• Refer patients to financial counseling as needed and collect payments at service delivery.
• Maintain knowledge of HIPAA, EMTALA, Medicare/Medicaid rules and regulatory requirements.

Skills

MS Office

Customer relations

Communication

Multitasking

Problem solving

Team leadership

Data entry

Education

High school diploma or equivalent

Associate degree in healthcare or business

Tools

MS Office

Patient registration software

Job description

Baptist Health is seeking a Patient Registration Specialist for the East Montgomery Primary Medicine location. The role focuses on pre-registration, registration, payer identification and verification, as well as at-service collections.

Ideal candidates will have a high school diploma, 2+ years in patient access or financial services, and familiarity with Medicare/Medicaid programs. The position emphasizes accuracy, regulatory compliance, and strong customer service in a healthcare setting.