Patient Registration Specialist - Primary Medicine East

Baptist Health; Montgomery (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Baptist Health is seeking a Patient Registration Specialist for the East Montgomery Primary Medicine location. The role focuses on pre-registration, registration, payer identification and verification, as well as at-service collections.

Ideal candidates will have a high school diploma, 2+ years in patient access or financial services, and familiarity with Medicare/Medicaid programs. The position emphasizes accuracy, regulatory compliance, and strong customer service in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Associate degree in healthcare or business preferred.
• 2+ years in medical/hospital patient access or financial services preferred.

Responsibilities

• Perform pre-registration and registration of patients with accurate demographic and insurance data.
• Identify payer information and verify eligibility at point of service.
• Refer patients to financial counseling as needed and collect payments at service delivery.
• Maintain knowledge of HIPAA, EMTALA, Medicare/Medicaid rules and regulatory requirements.

Skills

MS Office

Customer relations

Communication

Multitasking

Problem solving

Team leadership

Data entry

Education

High school diploma or equivalent

Associate degree in healthcare or business

Tools

MS Office

Patient registration software

Job description

## Patient Registration Specialist - Primary Medicine EastApply: 1- Onsite: East Montgomery Primary Medicine: Full time: Posted Today: JR107473Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.To learn more about Baptist Health, visit us at https://www.baptistfirst.org.**Highlights:****Summary**: The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.**Education / Experience**:High school graduate or equivalent required. Associate’s degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.**License / Certification**:None**Knowledge, Skills, and Abilities**:* Excellent knowledge of MS Office and familiarity with relevant computer software.* Strong team leadership skills, strong organization, interpersonal, and customer relations skills.* Must be able to meet strict deadlines.* Strong analytical and problem-solving ability, and excellent organizational skills.* Must be able to complete multiple tasks simultaneously.* Ability to develop trust with leaders in the organizations.* Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.* Ability to understand complex multifactor situations and bring appropriate solutions.* Ability to work both independently and in a team environment.**Primary Location:**East Montgomery Primary Medicine**Job:**Patient Registration Specialist - Primary Medicine EastPatient Registration Specialist**Job Type:**Regular-Full time**Shift**:First Shift (United States of America)