Patient Access & Registration Specialist

r1rcm; Woodbury (TN); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension St. Thomas Stones River Hospital in Tennessee.

You will greet patients, assist with the registration process, and transfer information across systems in a fast-paced environment. You will answer questions with empathy, gather accurate data quickly, and help patients understand their insurance details. PRN shifts require readiness for variable hours and on-call demands, with comprehensive training

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements will be verified.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension St. Thomas Stones River Hospital in Tennessee.

You will greet patients, assist with the registration process, and transfer information across systems in a fast-paced environment. You will answer questions with empathy, gather accurate data quickly, and help patients understand their insurance details. PRN shifts require readiness for variable hours and on-call demands, with comprehensive training