Patient Access & Registration Specialist

Doctors Hospital of Williamsburg; Williamsburg (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System is seeking a Patient Access Representative in Williamsburg, VA to register patients and ensure accurate data entry. You will handle demographic and financial information, support time-of-service collections, and maintain PHI confidentiality.

The role requires a High School Diploma or GED, with preferred 1 year in billing/customer service/patient registration and CHAA certification within a year.

Qualifications

• High School Diploma or GED required.
• 1 year billing/customer service/patient registration preferred.
• Certified Healthcare Access Associate (CHAA) within 1 year preferred.
• Knowledge of EMTALA rules and patient safety practices required to register patients.

Responsibilities

• Register patients into the software system with accurate demographic and financial data.
• Obtain and document all required information while ensuring patient safety and PHI confidentiality.
• Handle patient inquiries related to registration and time-of-service collections.
• Ensure EMTALA rules are followed when registering patients in ED and Obstetrics.

Skills

Customer service

Patient registration

Attention to detail

Education

High School Diploma or GED

Tools

Registration software

Job description

Riverside Health System is seeking a Patient Access Representative in Williamsburg, VA to register patients and ensure accurate data entry. You will handle demographic and financial information, support time-of-service collections, and maintain PHI confidentiality.

The role requires a High School Diploma or GED, with preferred 1 year in billing/customer service/patient registration and CHAA certification within a year.