Patient Access & Registration Specialist

Virtua Health; Whitman Park (NJ); Vor Ort; USD 25.000 - 36.000; Teilzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid sick leave

Disability insurance

Life insurance

Tuition assistance

Employee assistance program

Zusammenfassung

Virtua Health in Camden seeks a part-time Registrar to gather patient demographic information, verify benefits, obtain authorizations, and collect payments. You will act as the first contact, delivering excellent customer service and guiding patients through the hospital registration process.

The role requires 1 year of prior customer service, experience in medical offices preferred, and solid communication skills.

Qualifikationen

• 1 year customer service in a professional setting (excludes retail/food service) preferred.
• Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor and strong verbal and written communication.
• Must handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Aufgaben

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Kenntnisse

Customer service

Communication skills

Typing / computer skills

Teamwork

Attention to detail

Ausbildung

High School diploma

Tools

Epic system

Jobbeschreibung

Virtua Health in Camden seeks a part-time Registrar to gather patient demographic information, verify benefits, obtain authorizations, and collect payments. You will act as the first contact, delivering excellent customer service and guiding patients through the hospital registration process.

The role requires 1 year of prior customer service, experience in medical offices preferred, and solid communication skills.