Patient Access & Registration Specialist

AVEM BUSINESS SOLUTIONS LLC; United States; On-site; USD 36,000 - 42,000; Full time

Job summary

Avem Health Partners is seeking a patient registration specialist to register and pre-register patients for services, obtain demographic and financial information, and serve as the first point of contact for inquiries such as pricing and scheduling. This role supports prompt and accurate service delivery and coordination with other departments.

The position emphasizes accurate data collection, patient communication, and collaboration with the Business Office to ensure correct billing and timely

Qualifications

• High School Diploma/GED.
• One-year scheduling in a medical business office setting.
• Excellent customer service skills.
• Knowledge of health insurances and respective regulations.

Responsibilities

• Explain financial policies to patients.
• Collect deductibles, coinsurance and non-covered charges as outlined in departmental procedures.
• Answer all incoming calls regarding patient accounts.
• Research account issues; correct and/or initiate correction of errors.
• Respond to all requests from the Business Office and/or Central Business Office (CBO).
• Correct errors, refer insurance issues to the Business Office and/or CBO, insure correct and timely billing.
• Initiate outgoing telephone contact to receive payment and/or increase cash collection.
• Respond to or forward as needed all non-cash business office correspondence.
• Assist registration and medical records as necessary.
• Prepare standard registration/admission forms for patients or transfer related tasks.
• Provide backup or coverage for other employees within the department as needed.
• Other duties as requested.

Skills

Customer service

Health insurance knowledge

Education

High School Diploma/GED

Job description

Avem Health Partners is seeking a patient registration specialist to register and pre-register patients for services, obtain demographic and financial information, and serve as the first point of contact for inquiries such as pricing and scheduling. This role supports prompt and accurate service delivery and coordination with other departments.

The position emphasizes accurate data collection, patient communication, and collaboration with the Business Office to ensure correct billing and timely