Patient Access & Registration Specialist

Highmark Health; Town of Westfield (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Allegheny Health Network is seeking a patient access professional to greet patients, verify demographics and insurance, and initiate financial clearance. You will collect estimates, explain patient financial responsibilities, and route information to appropriate departments.

The role requires strong communication, empathy, and attention to detail in a high-volume hospital setting. Candidates should have a High School/GED and experience with PCs or healthcare-related software.

Qualifications

• High School/GED or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Experience operating a PC and using software applications
• One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment

Responsibilities

• Conducts scheduling, registration, and admitting functions independently at bedside, validates patient demographic data and insurance information.
• Identifies all patient financial responsibilities, calculates estimates, collects liabilities and posts payments.
• Delivers positive patient experience and cooperates with patients and healthcare personnel to promote productive relationships.
• Maintains patient confidentiality and accurate registration into electronic health records.
• Responds to inquiries from patients, visitors and hospital personnel under all circumstances.
• Adheres to AHN policies and completes mandatory training and education sessions.
• Other duties as assigned or requested.

Skills

Excellent communication

Empathy

Attention to detail

Education

High School/GED

Computer skills

Job description

Allegheny Health Network is seeking a patient access professional to greet patients, verify demographics and insurance, and initiate financial clearance. You will collect estimates, explain patient financial responsibilities, and route information to appropriate departments.

The role requires strong communication, empathy, and attention to detail in a high-volume hospital setting. Candidates should have a High School/GED and experience with PCs or healthcare-related software.