Patient Access & Registration Specialist

Gonzaba Medical Group; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Gonzaba Medical Group in San Antonio seeks a Patient Registration Specialist to greet patients, verify identity, collect demographics, and prepare for visits with accuracy. You will use Athena and MedQ to register patients, verify insurance, and collect co-pays while maintaining a professional front-office presence.

Fluency in English and Spanish is preferred, with strong attention to detail and courteous communication with patients, families, and clinical staff.

Qualifications

• Minimum high school education with healthcare exposure preferred.
• Experience with medical terminology and patient data entry.
• Familiarity with EMR systems and front-office workflows.

Responsibilities

• Greet patients and verify identity and contact details.
• Register appointments, collect demographics and contact info.
• Validate insurance and update patient records in EMR.
• Collect co-pays and explain billing processes to patients.
• Ensure HIPAA compliance and protect patient confidentiality.
• Assist with patient questions and direct to Patient Advocates if needed.
• Coordinate with care teams and coordinate scheduling across providers.
• Support patient transportation and front-office duties as required.

Skills

Customer service

Scheduling appointments

Data entry

Medical terminology

English & Spanish

HIPAA compliance

Education

High School Diploma or equivalent

Medical Office certificate

Medical Assistant certificate

Tools

Athena EMR

MedQ

Ring Central

Job description

Gonzaba Medical Group in San Antonio seeks a Patient Registration Specialist to greet patients, verify identity, collect demographics, and prepare for visits with accuracy. You will use Athena and MedQ to register patients, verify insurance, and collect co-pays while maintaining a professional front-office presence.

Fluency in English and Spanish is preferred, with strong attention to detail and courteous communication with patients, families, and clinical staff.